IT & ECM Consulting Services
We deliver customer-focused information technology and project management services through innovation and collaboration with those we serve in the public and private markets.
The Information Technology (IT) & Enterprise Content Management (ECM) services that we provide are:
- ECM infrastructure assessment, auditing and process maximization (workflows)
- IT & ECM infrastructure architecting and design enterprise systems architecture
- IT infrastructure assessment and process improvement
- IT Project Management and Business Analysis
- Planning, design, implementation and post implementation support on ECM and systems reengineering and upgrades
- Technical analysis and assist in the design and deployment of new ECM & IT solutions
- Technical IT recommendations, explain current and future system capabilities, and provide realistic work effort assessments
- Mentoring, coaching, assisting and providing the necessary leadership as needed to improve Service Desk Key Performance Indicators (KPIs) and Service Level Agreements (SLAs)
- Web Design (design, development, hosting and maintenance)
- Social Media Marketing Strategy
- Smart devices (iPhones, iPads, Androids), PC and information technology trainings